10th Feb 2023
Why Choose Stell Cores As Your Core Supplier
There are many reasons why you should choose Stell as your cardboard cores supplier.
“Rarely beaten on price, never on value” is our mantra and is arguably the main reason that we appeal to our clients and that they stay with us long term.
So, why are we rarely beaten on price and what value do we add to our customers?
When it comes to price, we are rarely beaten. That’s because our continuing commitment to investing in state-of-the-art facilities, new technology and equipment and ensuring we have the best people to do the job ensures that we can maintain very efficient production all year round and competitive pricing.
And in terms of the value we provide. This starts with putting your needs at the heart of everything we do. We’ve been in business for more than 150 years, and during that time have built a loyal customer base. Because we listen to and look after our customers’ needs every time.
We have developed a deep understanding of what it is you need from your cardboard cores and tubes to ensure your operations run effectively. And our in-house expertise and collective 1,300 years’ experience means our knowledge of cardboard cores and tubes is truly unrivalled.
Why choose Stell for cores and tubes?
- Bespoke and tailored service at a customer level
- Unrivalled product range and tooling library
- Quality is guaranteed
- Stell has a huge scale of capacity
- Speed and dedicated delivery
- Brand assurance
- You can rely on Stell
Let’s take a deeper dive into the value we add and why you should choose Stell cores…
Bespoke and tailored service
What type and size of tubes and cores do you need?
How do you want your tubes to be packaged?
What lead times and delivery days do you need?
What delivery day suits your warehouse?
We provide a bespoke and tailored service for you and we do it all with an On Time In Full Delivery performance of metronomic consistency. And we have a huge range of tooling, finishing, and cutting processes – meaning we offer a ‘one stop shop’ for all things round and cardboard. Our breadth of expertise allows us to tailor and optimise our service to all our customers.
The quality of our products, and speed and reliability of our production processes is what we pride ourselves on. We also have detailed technical knowledge on paper and cardboard grades, adhesives, and specialist finishes. So, we can deliver the most bespoke of requests.
Unrivalled product range
Large production runs are daily business here. We produce millions of tubes and cores every year and often at short notice. Additionally, we have a large supply of standard products for all kinds of industries, so that they are available for immediate needs. On the other hand, we can produce highly specialised bespoke items. These are all made on-site using the best available equipment, sometimes designed and built by our in-house engineering team where commercial alternatives are unavailable.
At Stell, we believe that our customers should have complete confidence in our ability to produce a high-quality product that aligns with all requirements. Due to reflecting on past reviews from customers, we are self-assured that the final product will be of outstanding quality as we have the right team of manufacturers and the right equipment. An example of a customer who we created a bespoke solution for was a premium label company:
“Stell took away any of our concerns over reliability of supply,” said the customer. “They manage stock levels super-efficiently, so we don’t even have to think about this aspect of our operation. The system has operated smoothly now for more than five years with zero stock-outs, including throughout the pandemic.”
Quality is guaranteed
We truly believe that quality is key. At Stell we live and breathe cardboard and paper tubes and everything to do with them. There is an enormous focus on consistency of quality – we know our customers and their customers rely on this.
We apply Total Quality Management principles to all aspects of our work and are ISO9001 accredited. This gives our customers assurance that our services meet their expectations consistently. In addition, we have recently invested £2 million in state-of-the-art specialist equipment and employed more staff, increasing our workforce by 20% to ensure the demands of our customers are constantly met.
We know that manufacturing supply chains need consistent high-quality tubes and cores delivered on time. And that’s what we do.
Our delivery service is also available on a daily, weekly, or one-off basis which strengthens our ability to always live up to your expectations.
Stell has the capacity
Do you have a huge order that you need by tomorrow? We’ve got it covered.
More than 50 per cent of our customers have been choosing Stell for their cardboard cores and tubes for well over a decade. Not just because of our quality and speed but also our capacity to deliver. We have the capacity to offer a highly reactive service between our planned work.
We now have over 100,000 square feet of manufacturing and storage space – that’s the equivalent of 1.5 football pitches. And we deliver for customers across the whole of the UK. From small batch jobs to large scale production.
With redundancy of capability and capacity across our product range and huge stocks of raw materials – we’ve got the unexpected covered – our customers know their factories will never stop for want of cores and tubes when they choose Stell as their supplier.
Speed and dedicated delivery
At Stell we understand that speed and efficiency are important, without compromising quality. Our teams work day and night, committed to providing your business with the excellent service it deserves. We operate 24 hours a day, resulting in uninterrupted production. We don’t waste a minute in the day. Our delivery process is no exception either. Before we distribute your order, we ensure that your cores and tubes are quality tested and meet your exact requirements.
We use a dedicated transport fleet, and trusted and proven third party couriers and hauliers, to ensure we never let you down. Wherever you are in the country. You’ll receive your orders on time and in full. Our heavy nationwide logistical footprint means we have economies of scale to deliver cost effectively. And we will always go “the extra mile” to ensure we deliver what we promise.
The high quality and performance of our tubes and cores is unrivalled and, as such, when you choose Stell you can be assured of your operational continuity. We do a lot of work in the background to ensure this.
- Having disaster recovery plans in place (which we hope we don’t need to use but they are there for your assurance).
- Data protection process and policies governing your data.
- Spare extra capacity available always – so that we can cater for peaks in demand and large one-off orders.
- Succession planning for all our employees.
- Machinery on standby if one of ours breaks down, and engineers on site for efficient fixes.
You can rely on Stell
Being a customer-focused business, ensuring that you can trust us to deliver is our main consideration. During the COVID-19 pandemic, we continued to supply our customers, making it our business to keep their businesses running. We did this before the world was turned on its head, and we’ve continued delivering since.
Our customers rely on us for continuity and consistency. This means whether the order is a repeat run of a standard product, or a bespoke, one-off order, the quality of the service provided will always be the best.
Looking for a new core supplier? Get in touch.