Privacy Policy

This privacy policy sets out how J Stell & Sons Ltd uses and protects any information that you give when contacting us including via our website.

J Stell & Sons Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement.

J Stell & Sons Ltd may change this policy and you should check with us from time to time to ensure that you are happy with any changes that may have taken place. This policy is effective from 25th May 2018.

What we collect

We may collect the following information:

  • name and job title
  • contact information including email address & phone no.
  • demographic information such as company address & postcode.
  • other information relevant to customer surveys.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • From time to time, we may also use your information to contact you for customer surveys.

Security

J Stell & Sons Ltd are committed to protecting the security and confidentiality of your personal information by providing you with a safe and secure transaction environment when processing payments. We do not hold any customer financial information (e.g. credit card numbers).

What are cookies and why do we use them?

Cookies are small text files placed on your device when you visit a website or application. Your web browser (such as Google Chrome, Internet Explorer or Mozilla Firefox) then sends these cookies back to the website on each subsequent visit so that they can remember things like preferences.

Cookies are very useful and do lots of different jobs. For example, they enable you to move between our web pages efficiently, they remember your preferences when you visit us again and generally improve your experience when browsing with us. They can also help to ensure that adverts you see online are more relevant to you and your interests.

Cookies last for different lengths of time depending on the job they do.

There are session cookies and persistent cookies:

  • Session cookies only last for your online session and disappear from your device when you close your browser
  • Persistent cookies stay on your device after the browser has been closed and last for the period of time specified in the cookie

You may delete any cookies already on your computer. You may also disable the cookies we use but doing so may mean you are unable to access all the facilities our site offers. Please refer to your browser’s help files for appropriate instructions.

Cookies we use:

Cookie Name Cookie Owner Cookie Description
_ga Google Analytics The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
_gid Google Analytics Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website’s performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.
_gat_UA-***** Google Analytics A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. The pattern element in the name contains the unique identity number of the account or website it relates to.
_ga_***** Google Analytics This cookie is installed by Google Analytics.
wordpress_logged_in WordPress After login, wordpress sets the wordpress_logged_in_[hash] cookie, which indicates when you’re logged in, and who you are, for most interface use.
wordpress_sec WordPress Essential WordPress session management cookies for logged in users.
wordpress_test_cookie WordPress WordPress sets this cookie when you navigate to the login page. The cookie is used to check whether your web browser is set to allow, or reject cookies.
wp-setting- WordPress WordPress also sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
wp-settings-time- WordPress WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
gdpr_popup Stell This cookie is used to track who has already been shown the notice. The cookie has been set never to expire unless there is a change in the privacy policy.

Links to other websites from our website

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 2018. Contact details are given above.

If you believe any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

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